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Do you give second chances to caregivers?
Would you give a caregiver prospect a second chance by rescheduling their interview if something came up?
How about a third chance by rescheduling again when they didn’t make it to the rescheduled interview and didn’t message you until after the time they were supposed to be here?
When I opted not to reschedule a second time for the following day, expressing I needed dependability, they seemed shocked and said they could be here in ten. If they could be here in ten, why couldn’t they have been here ten minutes ago? I explained that I was busy and wouldn’t be rescheduling and left it at that.
How do you handle these situations?
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