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How do you transition new caregivers?
Finally, two prospects showed up for their PCA interviews. Letting strangers into my life is a nerve-wracking process in and of itself not to mention what the hiring process does to said nerves. Knowing the probability of both candidates working out, I offered each of them the same position. Playing with fire? Maybe, but as suspected one has already ghosted me, so it was the right call.
Three weeks later I’m still struggling with the application process. I’m not confident it’ll work out, but I can only hope for the best.
Is there anything you do to ensure a smooth transition if it does pan out?
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4 Replies
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For me, I have to do extra training now so I pretty much let them watch the entire process first, then I will have them come back and do it all themselves while another one of my aides is watching and helping when needed. Then, I finally let them try on their own and I will try to be very patient and slow and forgiving.
One of the best pieces of advice I ever heard is to allow the first day or 2 with them to be pretty far from perfect, like if the shirt is really sideways or if certain other details are totally off (that aren’t critical). That way we can focus on just getting through it and then working on the particular details the next few times they come.
I also like to do a little theft test as well for new strangers, like leaving a $10 bill laying around somewhere visible just to see if it disappears in the first few days or weeks.
I can usually figure out by shift 2 if it is going to be worth the effort to continue with this person, which reminds me you may want to consider letting them know that the first 2 weeks are a trial period that either of you guys can decide for whatever reason that it isn’t a good idea to continue, and that the person doesn’t even need to let the other know why. Presenting the idea to them like that may help you see how agreeable they are going to be working with you in the future.
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My process is a lot similar, shadow twice with more hands on the second time. When they go it alone I have someone here for backup. It’s funny how often our gut instinct is correct. Even so I’m apt to give everyone the benefit of the doubt. I’m always apprehensive not knowing if I’ll ever be comfortable again, but it usually works out eventually. How long does it usually take for them to really catch on for your routine?
Haven’t tried the theft test. Has anyone fallen for it? I’ve had issues with PCA’s getting too comfortable and just using my stuff without asking. No real theft that I’m aware of though.
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I handle hiring new staff the same way as described by Robert Stump, except I don’t do the theft test. In my province of Ontario, the probation period can last up to three months, which is helpful when people only work a few hours here and there in the week.
I also handle the onboarding process formally, with a PowerPoint presentation explaining the role of an attendant etc. They are also provided with a signed letter stating any regular hours they will be expected to work and the option for taking on additional shifts if the need arises because staff are away stick or on vacation themselves. We both sign the letter and I provide a copy of the signed letter to the new staff.
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Thanks for the input. PowerPoint presentation sounds amazing, but I can’t see myself putting in that much effort when I barely can get people to show up. How do you present it to your caregivers?
Since technically I go through an agency their agreement is through them. Atm, I find the people and they do the paperwork. That could be changing down the road. Do you keep physical files for everyone?
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