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Dealing with a PCA situation
A situation arose with my newest hired PCA a few weeks ago where she was physically injured (not from here) and couldn’t perform all of her tasks. Although it irritated me that she didn’t give me more advanced noticed, I worked with her so she only missed a day and could come do the less physically taxing stuff while I had my Mom and other PCA’s come to do the stuff she couldn’t. After a couple weeks of this I thought we were getting back to the routine, then last Wednesday 2 hrs before her scheduled shift she called out because of an issue with her foot and doc told her to stay off it for the day, but she thought she could come the next day. Next day, same thing with only 2 hrs notice. She was very apologetic, but it kind of puts me in a bind. Luckily she wasn’t scheduled again till Monday, so I told her to rest up over the weekend. When Monday came I thought we were good because it was noon and I hadn’t heard from her. She was scheduled at 1. Low and behold my phone rings. She notified me she needs surgery on her foot, so would be out until further notice. She was apologetic again. Of course I wished her well but I told her I would need to look for a replacement as it would be for an extended period of time and my current PCA’s couldn’t cover that long. I told her I didn’t know if her position would be available when she returned. She understood.
I know it’s not her fault, but it really puts me in a bind. This time of year is really difficult to find a new PCA. Luckily I have a small but dependable group of PCA’s who will do their best to cover, but that means I’ll have to rearrange my schedule to accommodate theirs. It also brings on the anxieties of finding, training and getting used to someone new. It has to be done, so I’ll do it. Any tips or words of encouragement?
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